At SeaVenture Shop, we understand that when you’re gearing up for your next aquatic adventure, you want your equipment to arrive as quickly and reliably as possible. That’s why we’ve designed a delivery system that’s as dependable as the gear we sell.
Quick Summary: All orders are processed within 1-2 business days. We offer two shipping options to get your water sports gear to you:
- Standard Shipping: $12.95 via DHL or FedEx (10-15 days after dispatch)
- Free Shipping: Available on orders over $50 via EMS (15-25 days after dispatch)
Our Shipping Options
1. Standard Shipping – Fast & Reliable
For adventurers who can’t wait to hit the water, our standard shipping option gets your gear moving quickly:
- Carriers: DHL or FedEx
- Cost: $12.95 (regardless of order value)
- Delivery Time: 10-15 business days after dispatch
- Tracking: Full tracking included
This is our recommended option for time-sensitive orders or when you need your drysuits, kayak accessories, or diving gear by a specific date.
2. Free Shipping – Economical Choice
For budget-conscious water enthusiasts who don’t mind waiting a little longer:
- Carrier: EMS
- Cost: FREE on orders over $50
- Delivery Time: 15-25 business days after dispatch
- Tracking: Basic tracking included
Perfect for stocking up on beach gear, camping accessories, or other non-urgent equipment purchases.
Delivery Time Estimates by Region
| Region | Standard Shipping | Free Shipping |
|---|---|---|
| North America | 7-12 days | 12-20 days |
| Europe | 10-15 days | 15-22 days |
| Australia/NZ | 12-15 days | 18-25 days |
| Other Regions* | 12-18 days | 20-25 days |
*Excludes some remote locations and certain Asian countries. Contact us if you’re unsure about delivery to your area.
Order Processing
We pride ourselves on quick turnaround times:
- All orders are processed within 1-2 business days (excluding weekends and holidays)
- You’ll receive a confirmation email with tracking information once your order ships
- For urgent orders, please contact our customer service team at [email protected]
Important Notes
- Delivery times are estimates and may vary due to customs processing or other factors beyond our control
- Some large or heavy items (like canoe/kayak equipment) may require special shipping arrangements
- We currently ship worldwide except to certain Asian countries and remote locations
- All delivery times are calculated from the date of dispatch, not the order date
Returns & Exchanges
Not completely satisfied with your purchase? We offer a 15-day return policy from the date of delivery. Please see our Returns Policy for full details.
Got Questions?
Our customer service team is here to help with any delivery inquiries. Contact us at [email protected] and we’ll get back to you within 24 hours.
SeaVenture Shop – Equipping Your Water Adventures Since Day One