Last Updated: [Insert Date]

At SeaVenture Shop (“we”, “us”, or “our”), we’re as committed to protecting your privacy as we are to equipping your water adventures. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit seaventuregear.com or make purchases from our global store.

1. Information We Collect

To provide seamless service for your aquatic gear needs, we collect:

  • Personal Identification: Name, email, shipping/billing address, phone number when you create an account or place an order
  • Payment Information: Encrypted credit card details or PayPal information (we never store full card numbers)
  • Device & Technical Data: IP address, browser type, operating system, and browsing behavior through cookies
  • Activity Data: Pages visited, products viewed, purchase history, and interaction with our emails
  • Voluntary Information: Product reviews, survey responses, or customer service inquiries

2. How We Use Your Information

Like carefully packing your kayak for an expedition, we handle your data with purpose:

  • Process orders for your drysuits, kayak accessories, and beach gear
  • Provide customer support for your water sports equipment needs
  • Improve our product offerings and website experience
  • Send transactional emails (order confirmations, shipping updates)
  • With consent, send promotional offers on relevant products (you can opt-out anytime)
  • Prevent fraud and enhance website security
  • Comply with legal obligations regarding international sales

3. Data Sharing & Disclosure

We treat your data like precious expedition gear – we only share what’s necessary:

  • Service Providers: Shipping carriers, payment processors, and IT support (all bound by confidentiality)
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In case of merger or acquisition (with privacy protections)
  • Aggregated Data: Non-identifiable statistics may be shared with partners

We do not sell your personal information to third-party marketers.

4. International Data Transfers

As we serve customers globally (excluding some Asian and remote regions), your data may be processed in the United States and other locations. We ensure all transfers comply with applicable data protection laws.

5. Data Security

We secure your data like we’d secure your kayak in rough waters:

  • SSL encryption for all transactions (look for the padlock icon)
  • PCI-DSS compliant payment processing
  • Regular security audits of our systems
  • Limited employee access to sensitive data

While we implement robust measures, no internet transmission is 100% secure. We encourage strong password practices on your account.

6. Your Rights & Choices

You have control over your data, just like steering your canoe:

  • Access & Correction: View or update your account information
  • Deletion: Request removal of personal data (subject to legal requirements)
  • Opt-Out: Unsubscribe from marketing emails (link in every email)
  • Restrict Processing: Limit how we use your data
  • Data Portability: Request a copy of your data in machine-readable format

To exercise these rights, contact us at [email protected].

7. Cookies & Tracking Technologies

Our website uses cookies – small files that help us:

  • Remember your preferences (like language or currency)
  • Analyze site traffic to improve your shopping experience
  • Enable features like your shopping cart
  • Serve relevant ads (through third-party services like Google Analytics)

You can manage cookies through your browser settings, though some features may not work properly without them.

8. Children’s Privacy

We don’t knowingly collect data from children under 16. Our products are intended for purchase by adults. If you believe a child has provided us data, please contact us immediately.

9. Policy Updates

We may update this policy as we expand our product lines or services. Significant changes will be notified via email or website notice. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy questions or concerns, reach our Data Protection Officer at:

SeaVenture Shop
1658 University Drive
Chicago, US 60607
Email: [email protected]

Thank you for trusting SeaVenture Shop with your water adventure needs – we value your privacy as much as we value equipping your expeditions.