Last Updated: [Insert Date]
Welcome to SeaVenture Shop! These Terms and Conditions outline the rules and regulations for using our website and purchasing our water adventure gear. By accessing our site and making purchases, you agree to these terms. We’ve written this document in clear language to help you understand your rights and responsibilities as our valued customer.
1. Website Use and Intellectual Property
1.1 Access and Eligibility
Our website is designed for water sports enthusiasts aged 18+ or minors with parental consent. By using our site, you confirm you have legal capacity to enter binding contracts.
1.2 Intellectual Property
All content on seaventuregear.com, including text, images, logos, and product designs, is our property or licensed to us. You may not:
- Reproduce or redistribute content without permission
- Use our branding for commercial purposes
- Reverse engineer our website or systems
2. Products and Services
2.1 Product Descriptions
We specialize in high-quality water adventure gear including:
- Drysuits and buoyancy aids for canoeing/kayaking
- Beach and outdoor equipment
- Boat accessories and camping gear
We make every effort to ensure product accuracy, but colors may vary slightly due to monitor differences.
2.2 Product Availability
All items are subject to availability. If an item becomes unavailable after ordering, we’ll notify you promptly and offer alternatives or a refund.
3. Orders and Payments
3.1 Order Process
Placing an order constitutes an offer to purchase. We confirm acceptance by sending an order confirmation email. Orders are processed within 1-2 business days.
3.2 Pricing and Payment
We accept:
- Visa, MasterCard, JCB
- PayPal
Prices are in USD and include applicable taxes unless stated otherwise. You’re responsible for any customs fees for international orders.
3.3 Shipping
We ship worldwide except to some Asian and remote regions. Options include:
- Standard Shipping ($12.95): DHL/FedEx, 10-15 business days
- Free Shipping: EMS for orders over $50, 15-25 business days
4. Returns and Refunds
4.1 Return Policy
We offer 15-day returns from delivery date for most items if:
- Items are unused with original tags
- Original packaging is intact
- Proof of purchase is provided
4.2 Non-Returnable Items
For safety/hygiene reasons, we cannot accept returns on:
- Personalized/custom items
- Used buoyancy aids and drysuits
- Clearance/final sale items
4.3 Return Process
Email [email protected] within 15 days with:
- Order number
- Item details
- Return reason
- Exchange/refund preference
Return shipping costs are your responsibility unless the return results from our error.
4.4 Refunds
Processed within 3-5 business days after we receive your return. Original shipping costs are non-refundable unless the return is due to our error.
5. User Responsibilities
5.1 Account Security
If you create an account, you’re responsible for maintaining confidentiality of your login details.
5.2 Prohibited Conduct
You agree not to:
- Use our site for illegal purposes
- Submit false information
- Interfere with site operations
- Attempt unauthorized access to our systems
6. Liability Limitations
6.1 Product Use
Our water sports gear is designed for recreational use. We’re not liable for:
- Incorrect product use
- Failure to follow safety guidelines
- Personal injury or property damage from product use
6.2 Website Availability
We strive for uninterrupted service but can’t guarantee it. We’re not liable for temporary site unavailability.
7. General Provisions
7.1 Changes to Terms
We may update these terms periodically. Continued use after changes constitutes acceptance.
7.2 Governing Law
These terms are governed by Illinois law. Disputes will be resolved in Chicago courts.
7.3 Contact Information
SeaVenture Shop
1658 University Drive
Chicago, US 60607
Email: [email protected]
Thank you for choosing SeaVenture Shop for your water adventure needs. We’re committed to providing quality gear and excellent service to support your aquatic explorations. If you have any questions about these terms, please contact our customer service team.
